Loan Officer-Mongu Branch
Deadline: 30/07/2026Exp: Minimum 2 years working experience in microfinance, or banking institution is an added advantage.Mongu, Zambia
Job Purpose
The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.
Responsibilities
- Achieve sales targets as set on a monthly basis.
- Maintain excellent Customer service and care.
- Achieve 100% collection target for all loans issued.
- Ensure that Customers are served within the stipulated TAT.
- Accurate data capture of reports and loan applications in the system.
- Ensure compliance to all company policies and procedures.
- Ensure the precise and persuasive promotion of all products.
- Customer Retention/ Stakeholder Management.
Requirements
- Grade 12 School Certificate
- Business Degree or Higher Level Diploma, or any other professional qualification in a related field
- Experience in Sales and Marketing
- Minimum 2 years working experience in microfinance, or banking institution is an added advantage.
- Should be a holder of a Valid driver’s licence